Privacy Policy

Last updated · November 4, 2026

1. Overview

This Privacy Policy explains what Itinerator, Inc. d/b/a DayOf (“DayOf”, “we”, “us”) collects when you use dayof.travel, our text-message service, the DayOf catalog and team workspaces (together, the “Service”), how we use it, and the choices you have. It applies alongside our Terms of Use at dayof.travel/terms.

2. What we collect

  • Account details you give us.
  • Contacts, notes and media you capture about the people you meet.
  • Guest and event information your team adds to an engagement.
  • Enrichment data: publicly available or licensed professional information about a contact you capture, obtained from third-party data providers.
  • Data from a connected CRM.
  • Booking and billing details. Card and bank details are collected by our payment processor, not stored by DayOf.
  • Messages you exchange with DayOf, and email delivery status.
  • Usage data collected through standard logs, cookies and analytics.

3. How we use it

  • To run the Service: process what you send us, enrich contacts, sync with your connected CRM and produce reports.
  • To respond to inquiries and arrange bookings.
  • To send account, event and contact messages, including texts you have opted in to.
  • To improve the Service, including through de-identified, aggregated data.
  • To meet legal, accounting and security obligations.

Aggregated data. We compile de-identified, aggregated data from use of the Service, including interaction data from conferences and events. It does not identify you, your company, or the people you meet. We may use it for any lawful purpose and share it with third parties.

4. Who we share it with

We do not sell personal information. We do not use the contacts and people you log for DayOf’s own sales or marketing. We share information only with:

  • Experience operators and venues, to fulfill a booking you make.
  • Service providers who process data on our behalf under contract: hosting, payments, email delivery, text messaging, AI model providers, contact data providers, analytics, and the integration service that connects your CRM. We share with each provider only what it needs to perform its service. We do not permit AI model providers to use your data to train their models.
  • Your team workspace: if your employer adds you to a team workspace, the contacts you capture and any notes you assign to that workspace are shared with the workspace and its administrators.
  • Legal and safety: when required by law, legal process or to protect the rights and safety of DayOf, our users or others.
  • A successor: in a merger, acquisition or sale of assets, subject to this policy.

5. Connected CRMs

A workspace administrator can connect the workspace’s CRM. We read only what is needed to run the Service and write only the records a workspace member sends. Connection credentials are stored by a third-party integration service. Disconnecting the CRM in the Service stops further reads and writes.

6. Text messages

Opting in to text messages is optional and not required to use the Service. You can opt in by checking the box when you give us your number or by texting START to your account’s number. Once opted in, you will receive recurring automated texts about your contacts, events and account. Message frequency varies and message and data rates may apply. Reply STOP to unsubscribe or HELP for help. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Phone numbers and message content go only to the service providers that deliver or process them.

7. Where we store data

Data is processed and stored in the United States and in other locations where DayOf or its service providers operate. If you use the Service from outside the United States, you consent to transfer and processing there.

8. How long we keep it

We keep your data as long as your account is active and as reasonably needed to provide and improve the Service and to meet legal and accounting obligations. When a team workspace agreement ends, the workspace’s data is available for export for thirty (30) days and may be deleted after that. You can request deletion of your personal account data at any time, subject to those obligations.

9. Your choices

Depending on where you live, you may have the right to access, correct, delete or port your personal information, or to object to or restrict some processing. Email legal@dayof.travel and we will respond within the time the applicable law requires. You can stop text messages at any time by replying STOP.

10. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences and measure usage. You can control cookies through your browser settings; some features may not work without them.

11. Changes

We may update this policy. Material updates are posted on this page with a new “last updated” date, and we will notify account holders by email or in the Service. Continued use after an update is acceptance of it.

12. Contact

Questions about this policy go to legal@dayof.travel, or by mail to Itinerator, Inc. d/b/a DayOf, 110 N Corcoran St, Durham, NC 27701.